Service & Support

Service & Support

Every product we supply is installed, calibrated and supported by our in-house biomedical engineering team โ€” so your clinic runs without interruption.

What’s Included

Complete after-sales care

๐Ÿ”ง

Installation & Commissioning

On-site delivery, assembly, calibration and commissioning by certified biomedical engineers โ€” your equipment is ready to use from day one.

๐ŸŽ“

Staff Training

Hands-on training for clinicians and technicians on safe operation, treatment protocols and routine maintenance of every device.

๐Ÿ›ก

Warranty Cover

Comprehensive manufacturer-backed warranty on all equipment, with genuine spare parts and full documentation provided.

๐Ÿ“‹

AMC Contracts

Annual Maintenance Contracts with scheduled preventive servicing, priority response and calibration to keep equipment compliant.

โš™

Repairs & Spare Parts

Fast diagnosis and repair with stocked genuine spare parts, minimising downtime for your clinic.

๐Ÿ“ž

24/7 Technical Support

Round-the-clock phone and WhatsApp support for troubleshooting, advice and urgent breakdown assistance.

How It Works

From enquiry to ongoing care

01

Enquiry

Tell us your requirement and we recommend the right equipment for your clinic and budget.

02

Delivery & Install

We deliver, assemble and commission on-site, then calibrate for safe clinical use.

03

Training

Your team is trained on operation, protocols and routine care before going live.

04

Ongoing Support

Warranty, AMC servicing and 24/7 support keep your equipment running for its full life.

Need service on existing equipment?

Log a repair, calibration or AMC request and our engineers will respond within one business day. For urgent breakdowns, call our support line directly.

Call Us

+971 5 025 07364

EMAIL

[email protected]

Opening Hours

Mon โ€“ Fri ยท 9:00 AM โ€“ 6:00 PM